Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-rental-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website users, customers, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms or tools we offer under the brand ‘dune-buggy-rental-dubai’. Please note that this statement does not extend to third-party websites or services that you may access through links on our platform. Each of these third-party entities has its own privacy policies governing their data collection and usage practices, so it’s essential to review them separately.

Processing Activities

This policy comes into effect when you engage in the following activities:

  1. Utilizing our applications or services as an authorized user.
  2. Visiting any of our websites that reference this Privacy Policy.
  3. Communicating with us via email, phone calls, text messages (SMS), or other channels for newsletters, promotional offers, customer support, or general inquiries.

Personal Data Collection

We collect various types of personal information to enhance your user experience and provide tailored services:

  1. Account Information: Details associated with your account creation, such as username, email address, and password (hashed and encrypted).
  2. Payment Information: Credit or debit card details, billing addresses, and transaction histories for processing payments and refunds.
  3. Financial Information: Bank account information for direct deposits or other financial transactions conducted through our platform.
  4. Purchase Information: Items you have ordered, purchase history, and order status to manage your bookings and provide after-sales support.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and browser types to deliver content and advertisements tailored to your device.
  6. Location Data: GPS coordinates or other location-based services data to personalize local offerings and enhance service delivery.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms to improve our products and services.
  8. Social Media Information: User profiles, preferences, and interaction data from social media platforms when you choose to log in through these services.
  9. Product Information: Details about the products you view, search for, or purchase on our website, including preferences and customization options.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering our services.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring secure login, and maintaining session duration.
  • Preference Cookies: Used to remember user preferences, such as language selection or layout choices.
  • Analytics Cookies: Track website usage patterns, enabling us to improve our services and understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for varying periods based on legal requirements and business needs:

  • Data required for contract fulfillment or legal obligations is retained until the purpose is achieved.
  • Financial transaction data is usually kept for a minimum of 7 years due to tax regulations.
  • We may anonymize and aggregate non-essential data after the retention period expires, at which point it is securely disposed of.

Security Measures

We prioritize data security by implementing robust measures:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from such users. Parents or legal guardians should ensure that children use the internet safely and with parental guidance.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effectively immediately upon posting, and we encourage users to review these changes regularly.

Contact Information

For any questions, feedback, unsubscribe requests, or data privacy concerns, please reach out to us: